Payment

We accept payments via PayPal or credit card via PayPal.
You do not have to have a PayPal account if you wish to process a payment with your credit/debit card.

Shipping

We ship all orders via Australia post – registered mail.

Refunds & Exchanges

Jewellery:

If for some reason the item doesn’t meet your expectations, Lizox will accept exchanges within 5 days of arrival. Returned Items must be unused and sent in the original condition and with original tags.
The seller shipping cost plus the buyer returning cost are to be paid by the buyer.
Restocking fee of $2.00 will apply when returning an item. Remaining amount after deductions can be used as a store credit.

Piercings:

All sales are final. It’s a health hazard to sell used body jewellery even if claimed to be unused. We ONLY accept returns and exchanges on defective or mistaken items and if the package is NOT opened.